FAQs - Frequently asked questions
- When can I check in?
Check-in is possible after 2 p.m. (If you expect to arrive after 10 p.m., please notify us in advance)
- What is check-out time?
Please check out by 10 a.m.
- What are the meal times?
Breakfast is available from 6:30 - 10 a.m. Dinner (half-board) is served from 6 - 8 p.m.
- Is there also a restaurant?
Our À la Carte Restaurant is open daily from 6 - 9 p.m. (reservations are requested)
- Is there a sauna?
Our Alpinarium (Finnish Sauna, steam bath, swiss pine sauna, herbal sauna, infrared cabin) is open daily from 2:30 - 9:30 p.m.
- Is there a swimming pool?
Our swimming pool is open from around mid-May until the end of September (depending on weather - roofed outdoor pool).
- How long does it take to reach the town center?
The town center of Lienz is just a 15-minute walk from the hotel.
- How much is the tourism/spa tax?
Local tourism taxes are € 2 per person and day (not included in the room price)
- Is there hotel parking?
Please make reservations for covered parking spaces (€ 3 per day); other parking spaces are available free of charge next to the hotel.
- Is there WiFi?
WiFi is available free of charge throughout the hotel (the reception will provide you with a username and password)
- Is there a ski room?
Our ski room is available to you free of charge (with space for skis, boots and poles)
- Is there a bike room?
In summer, you can store away your bikes in our ski room.
- Is it possible to borrow bikes?
Our city bikes and e-bikes are available to borrow for a fee.
- Can I book massages?
You are welcome to reserve massages at the reception.
- Is there a ski bus?
Our hotel's own ski bus runs between 9 and 11 a.m. to the 2 ski areas in Lienz (Zettersfeld and Hochstein) and will pick you up there again in the afternoon between 3 and 5.
- Are dogs allowed?
Dogs are welcome. We charge € 5 per day (food not included)
- Where is the golf course?
The Dolomitengolf Lavant course is only a 10-minute drive from Lienz. Awaiting you there is a beautiful 27-hole course. All of the Winkler family are avid golfers and will be glad to help you set up tee times etc.!